TORONTO, ONTARIO--(CCNMatthews - Jan. 27, 2005) -
Enbridge Gas Distribution Advises Customers to Ask for ID
Enbridge Gas Distribution is a regulated natural gas distribution utility that delivers natural gas through an underground distribution network. As a regulated utility, Enbridge Gas Distribution does not provide retail products or services such as furnace maintenance. Enbridge Inc., which owns Enbridge Gas Distribution, has not provided retail services such as sales and service of natural gas appliances and maintenance contracts since it sold Enbridge Home Services in 2002.
Enbridge Gas Distribution has recently been working with the York Regional Police in connection with an ongoing investigation regarding individuals who have been fraudulently representing themselves as employees of Enbridge to homeowners within York Region. Any inquiries related to suspected fraudulent activity should be reported to local police.
Homeowners should be aware that Enbridge Gas Distribution does not engage in any door-to-door or telephone sales.
Enbridge Gas Distribution representatives may visit a customer's home to read, install or relocate a meter, respond to a smell of gas or carbon monoxide call, or complete construction work on our distribution network. Enbridge Gas Distribution representatives also visit homes to deliver energy efficiency programs at no charge to customers.
All Enbridge Gas Distribution representatives who deliver services on our behalf will carry picture ID with the Enbridge logo. Residents are encouraged to ask to see ID before allowing anyone into their home.
Enbridge Gas Distribution encourages customers to have their natural gas appliances serviced regularly by licensed gas technicians or heating contractors. Listings for contractors can be found in the phone book under Appliances - Sales & Service or Heating Contractors, by speaking with your natural gas equipment provider or by contacting the industry association for Heating, Refrigeration and Air Conditioning Contractors at 1-877-411-HRAC (4722) or www.hrac.ca.
Enbridge Gas Distribution has a more than 155-year history and is Canada's largest natural gas distribution company. It delivers safe, reliable natural gas to about 1.7 million customers in many Ontario communities. Enbridge Gas Distribution is a leader in promoting energy efficiency programs.
For more information please contact:
Enbridge Gas Distribution
Lisa McCarney
Manager, Media and External Relations
(416) 495-5662
Email: lisa.mccarney@enbridge.com